Watersolutions Drilling (Pty) Ltd respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013, also known as POPIA.
This Privacy Policy explains how we collect, use, store, protect and share your personal information when you visit our website, contact us, request a quotation, use our online forms, communicate with us by phone, email or WhatsApp, or interact with our social media and website features.
By using our website or submitting your personal information to us, you agree that we may process your personal information as described in this Privacy Policy.
Watersolutions Drilling (Pty) Ltd is a family-owned drilling and water solutions company based in Kimberley, Northern Cape.
We provide services including:
For the purposes of POPIA, Watersolutions Drilling (Pty) Ltd is the Responsible Party for the personal information we collect and process.
We may collect personal information directly from you when you complete a form, request a quote, contact us, communicate with us, or use our website.
The personal information we may collect includes:
We only collect information that is reasonably necessary for the purpose for which it is processed.
We may collect your personal information through:
Where possible, we collect personal information directly from you.
We collect and process your personal information for legitimate business purposes, including to:
We will not use your personal information for purposes that are unrelated to the reason it was collected, unless permitted by law or with your consent.
We process your personal information where:
We may contact you with information about our services, updates or promotional offers where you have consented to receive such communication or where the law allows us to contact existing customers about related services.
You may opt out of direct marketing at any time by:
We will not sell your personal information to third parties for marketing purposes.
POPIA regulates unsolicited electronic direct marketing and generally requires consent unless a lawful existing-customer exception applies.
Our website may use cookies and similar technologies to improve your browsing experience, understand website performance and support website functionality.
Cookies are small files placed on your device when you visit a website. They help websites remember certain information about your visit.
These cookies are necessary for the website to function properly. They may support page loading, security, contact forms and basic website features.
These cookies help us understand how visitors use our website, such as which pages are visited, how long users stay on the site and how users interact with our content. This helps us improve the website.
These cookies may remember preferences or support features such as embedded maps, forms or media.
These cookies may be used when we embed social media feeds, videos, Facebook, Instagram, Google Maps or other third-party tools. These third parties may collect information about your interaction with their services.
Our website may include third-party services or embedded content, such as:
These third-party services may collect or process certain information according to their own privacy policies.
When you interact with embedded content, such as an Instagram feed or Google Map, it may behave as though you visited that third-party website directly.
Where required, we will ask for your consent before placing non-essential cookies on your device.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect how some parts of the website work.
Recommended website cookie banner wording:
We use cookies to improve your browsing experience, analyse website traffic and support website features such as forms, maps and social media feeds. By clicking “Accept”, you consent to the use of cookies. You can manage your preferences at any time.
Cookie buttons:
We may share your personal information only where necessary and lawful.
We may share information with:
We require service providers to treat your personal information securely and only process it for authorised purposes.
We do not sell your personal information.
Some of our website, email, cloud, analytics or plugin service providers may store or process information outside South Africa.
Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that the information is protected in accordance with POPIA or comparable data protection safeguards.
POPIA permits cross-border transfers in certain circumstances, including where adequate protections, consent, contractual necessity or other lawful grounds apply.
We take reasonable technical and organisational measures to protect personal information against:
These measures may include secure hosting, access controls, password protection, website security tools, limited access to information, secure communication practices and regular website maintenance.
No method of electronic transmission or storage is completely secure, but we take reasonable steps to protect the information under our control.
We will only keep your personal information for as long as necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.
We may retain information for:
When personal information is no longer required, we will securely delete, destroy or de-identify it where reasonably possible.
You have the right to:
To exercise your rights, contact us at:
admin@watersolutionsdrilling.co.za
We may need to verify your identity before processing certain requests.
Our website and services are not directed at children.
We do not knowingly collect personal information from children without the consent of a parent or legal guardian. If we become aware that personal information of a child has been collected without appropriate consent, we will take reasonable steps to delete or protect that information as required by law.
You are responsible for ensuring that the personal information you provide to us is accurate, complete and up to date.
Please contact us if your details change or if you believe that information we hold about you is incorrect.
Our website may contain links to third-party websites, social media platforms or external services.
We are not responsible for the privacy practices, content or security of external websites. We recommend that you read the privacy policies of any third-party websites you visit.
If we become aware of a security compromise involving your personal information, we will take reasonable steps to investigate, contain and address the incident.
Where required by POPIA, we will notify affected individuals and/or the Information Regulator.
You have the right to lodge a complaint with the Information Regulator if you believe your personal information has been processed unlawfully or in a way that violates POPIA.
Information Regulator South Africa
Website: www.inforegulator.org.za
Email: enquiries@inforegulator.org.za
Telephone: 010 023 5200
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal obligations or data processing practices.
The updated version will be published on this website with a revised effective date.
For privacy-related questions, access requests, corrections, complaints or consent withdrawals, please contact:
Watersolutions Drilling (Pty) Ltd
Kimberley, Northern Cape, South Africa
Email: admin@watersolutionsdrilling.co.za
Call: Charl Smit – 081 038 1216
WhatsApp: Benicia Smit – 071 059 0323
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